Returns & Exchanges

At Fountainhead, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, we offer easy returns on all eligible items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all safety seals are intact for a full refund eligibility.

• 3.
  Affix Your Label

  Download and print the pre-paid shipping label provided through our portal and securely attach it to the outside of your parcel.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.